Shipping policy
Shipping Policy
Thank you for choosing Sensory4U for your sensory toy needs. This Shipping Policy outlines the terms and conditions for the shipping and delivery of products purchased from our website.
1. Shipping Methods
We offer various shipping methods to provide you with flexibility and convenience. The available shipping options, their estimated delivery times, and associated costs will be displayed at the checkout.
2. Order Processing
2.1 Processing Time: Orders are typically processed within 1-2 business days. Please note that orders placed on weekends or holidays may be processed on the next business day.
2.2 Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your shipment.
3. Shipping Costs
Shipping costs are calculated based on the selected shipping method and your location. The cost will be displayed during the checkout process for your review and acceptance before completing your order.
4. Shipping Locations
We offer shipping to locations within the United States. Unfortunately, we do not currently offer international shipping.
5. Delivery Time
The estimated delivery time will depend on your chosen shipping method and your location. While we strive to meet estimated delivery times, please understand that delivery times may vary, especially during peak seasons.
6. Shipping Delays
Sensory4U is not responsible for delays in shipping caused by factors beyond our control, such as adverse weather conditions, carrier delays, or other unforeseen circumstances. We will make every effort to notify you of any delays and provide updates.
7. Undeliverable Addresses
Please ensure that the shipping address provided is accurate and complete. If an address is undeliverable or incorrect, additional shipping charges may apply. We are not responsible for orders shipped to incorrectly provided addresses.
8. Missing or Lost Shipments
If you believe your shipment is missing or lost, please contact our customer support team, and we will assist you in locating the package or processing a replacement or refund if necessary.
9. Order Changes and Cancellations
If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee changes or cancellations once an order has been processed for shipping.
10. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact us on our website at www.sensory4u.com
Last updated: 10-24-23